Refund Policy

At BuildOnlineWork.com, customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds may be requested for products and services provided by Bradjo Ltd.

1. Digital Products

We offer digital products such as templates, guides, educational resources, training materials, and downloadable content.

Customers may request a refund within 14 days of purchase if they are not satisfied with their purchase, unless otherwise stated on the product sales page.

To request a refund, please contact:

Email: support@buildonlinework.com

Refund requests must include the purchaser's name, email address, order details, and reason for the request.

2. Online Courses and Training Programs

Refund requests for online courses and training programs may be submitted within 14 days of purchase.

We reserve the right to review refund requests and may decline requests where a substantial portion of the course content has already been accessed or consumed.

3. Memberships and Subscription Services

Customers may cancel their subscription at any time.

Cancellation will stop future recurring charges but does not automatically entitle the customer to a refund for payments already processed.

Refund requests for the most recent subscription payment may be considered within 14 days of the charge on a case-by-case basis.

4. Non-Refundable Items

The following may not be eligible for refunds:

  • Services already fully delivered

  • Custom or personalized work

  • Products explicitly marked as non-refundable

  • Cases involving abuse of the refund policy

5. Processing Refunds

Approved refunds will be issued to the original payment method used during purchase.

Refund processing times may vary depending on the payment provider and financial institution.

6. Chargebacks

Customers experiencing any issue with a purchase are encouraged to contact us before initiating a chargeback with their bank or payment provider.

We are committed to resolving customer concerns promptly and fairly.

7. Changes to This Policy

Bradjo Ltd reserves the right to modify this Refund Policy at any time. Updated versions will be posted on this page.

8. Contact Us

If you have any questions regarding this Refund Policy, please contact:

Bradjo Ltd
Email: support@buildonlinework.com
Website: https://www.buildonlinework.com